ORDER

NOTES ON
CUSTOM-MADE

We produce original mugs and tumblers printed on milk glass. We recommend this service for sales promotions and novelty production for companies and local organizations, as well as for bridal gifts. We also accept OEM orders for clear glass mugs.

Contact us

original mug/tumbler

Types of mugs available for order

  • Diner Mugs
  • Friday Morning Mugs
  • Short Mugs

color

  • Jade

  • Ivory

  • Turquoise

  • White

  • Pink

Crafting in amber and other colored clear glass is also available upon request.

FLOW

  1. 01

    Contact

    Please fill out the contact form and send it to us.

    Contact Us

  2. 02

    Reply by E-mail

    Once we receive your E-mail, we will respond within 3 business days. If you have any questions about delivery dates, fees, or anything else, we will respond to you by e-mail.

  3. 03

    Send samples for a fee

    We will send you samples if you need.
    Please hold the actual mug in your hand and check it. Fees for making samples will be quoted according to the number of colors and printing range. Shipping costs for sending samples will be charged. (To be shipped from Gifu, Japan)

  4. 04

    Start Crafting

    Once you are satisfied, we will promptly begin crafting.

  5. 05

    Delivery and payment

    The product will be delivered in a standard outer box.
    After delivery, we will send you an invoice and ask you to make a payment. The following customers are basically required to pay in advance :
    1. Individual business owners doing business with us for the first time.
    2. Corporations that cannot confirm corporate information on your websites, etc.

Ordering Guide

  • Before placing your order

    About heat resistance rerformance

    It is not sold as heat-resistant glass. It can be used to pour freshly brewed coffee, but it cannot be used to rapidly heat cold drinks in a microwave oven. And we do not recommend the use of microwave ovens, ovens, or dishwashers.

    About the Finish

    -feel of a material

    Wrinkles, uneven color, kneading flaws, and uneven color of white lines on our products are characteristics of handmade milk glass and are not defective.
    Our milk glass is not mass-produced by machine like vintage glass. Since each piece is made by hand, there are individual differences. Please understand this as a characteristic of handmade products.

    -Colors of paints for glass

    Since there are fewer types of paints for glass than for ceramics, it is difficult to achieve the desired color for some colors. Special colors such as Pantone or Dic colors are difficult to mix and should be avoided as much as possible. In addition, baked-on transfers tend to be baked on slightly darker than the desired color, making it difficult to reproduce vivid pastel tones. Simple designs based on black may omit sample production, but designs with vivid colors and fine lines should be requested to produce samples.

  • About the Fees

    The cost of mugs charges / Original design print plate charges (sample plate charges, transfer sheet charges) is required. The mugs charges includes the standard outer box charges. Please feel free to contact us for a quote depending on the number of mugs ordered.

    *Once an original product is created, it cannot be sold elsewhere, so we may ask for an advance payment for the first transaction.
    The following customers are basically required to pay in advance :
    1. Individual business owners doing business with us for the first time.
    2. Corporations that cannot confirm corporate information on their websites, etc.

    – Print setup fee

    01.The cost of a transfer sheet for glass paint is in addition to the cost for the first time, and is charged for each repeat. Half the cost of the first time is required for the second and subsequent times. *The cost of transfer sheet plate will be quoted according to the number of colors and printing area.
    *If you are considering repeat production, we recommend printing more the transfer sheets for next time.

    02.The cost of a print plate is low for a single color, but as the number of colors increases, the plate cost increases. And for watercolor-like pictures or photographic designs with gradations, a print plate fee will be higher.
    If you provide us with design data in advance, we will be happy to provide you with an estimate of a print plate fee.

    – Shipping costs

    Shipped from our printing factory in Gifu, Japan in cartons of 30 pieces per carton.
    Shipping costs vary by country and region, so please contact us for a quotation upon request.

  • Minimum Order Quantity

    The minimum number of lots depends on the availability and situation at the time of order. Please feel free to contact us using the form.

  • About delivery date

    01.When ordering more than the normal minimum lot size

    It takes about one and a half months to start with the preparation of raw materials.

    02.Small lot orders (in stock)

    If the design data is ready, delivery can be made within one month.

    03.Small lot orders (not in stock)

    Depending on the production status, we will give you an estimate of one to one and a half months.
    However, we may not be able to accept your order in case of too small quantity.

  • How to submit data

    Design data in Adobe Illustrator or EPS format is required.
    Upon receipt of your order, we will provide you with the development data of the mug. Please paste the design data onto the development drawing, outline it, and specify the colors in Pantone or DIC before submitting.
    If you do not have the design data, we can refer you to a contracted design office.

  • About Samples

    Samples can be ordered.
    Fees for making samples will be quoted according to the number of colors and printing range. Shipping costs for sending samples will be charged. (To be shipped from Gifu, Japan)